Privacy Policy

1. Introduction

OrbAds ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Amazon Ads analytics platform and related services.

By accessing or using OrbAds, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the platform.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when registering for an account, including:

• Name and email address
• Company or organization name
• Billing information and payment details
• Account credentials

2.2 Amazon Advertising Data

When you connect your Amazon Advertising account, we access and store:

• Campaign performance metrics (impressions, clicks, spend, sales)
• Keyword and targeting data
• Product advertising data (ASINs, ad groups)
• Historical advertising performance data

2.3 Automatically Collected Information

We automatically collect certain information when you visit our platform:

• Device information (browser type, operating system)
• IP address and general location
• Usage data and interaction patterns
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our analytics services
• To process and manage your account
• To analyze and visualize your Amazon Ads performance
• To send you service-related communications
• To process payments and manage subscriptions
• To improve and optimize our platform
• To respond to your inquiries and provide support
• To detect and prevent fraud or abuse

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in operating our platform (hosting, payment processing, analytics)
• Legal Requirements: When required by law or to respond to legal processes
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given explicit permission

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security assessments and audits
• Access controls and monitoring

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes. When you delete your account, we will delete or anonymize your data within 30 days, except where retention is required by law.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your data
• Restriction: Request limited processing of your data

To exercise these rights, please contact us at hello@orbads.com.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. These include:

• Essential Cookies: Required for basic platform functionality
• Analytics Cookies: Help us understand how users interact with our platform
• Preference Cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Children's Privacy

OrbAds is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of OrbAds after changes constitutes acceptance of the updated policy.